Warranty Policy

1. Warranty Coverage

We offer a one-year limited warranty on our products, starting from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

2. What is Covered

  • Defects in materials or workmanship that occur under normal use and maintenance.
  • Repairs or replacement of the defective product at our discretion.

3. What is Not Covered

  • Physical damage caused by misuse, abuse, or accidents.
  • Damage resulting from unauthorized repairs or modifications.
  • Normal wear and tear, including but not limited to scratches, dents, or cosmetic damage.
  • Any damage or defect not reported within the warranty period.

4. Claim Process

To make a warranty claim, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [+91 7982167637 +91 7827221129] with your order number and a description of the issue.
  2. Provide Proof of Purchase: Submit a copy of your original purchase receipt or proof of purchase.
  3. Product Inspection: We may require you to send the product to us for inspection. Instructions for returning the product will be provided upon contacting us.

5. Physical Damage

Please note that products showing signs of physical damage (e.g., cracks, dents, or other impacts) will not be eligible for return or warranty coverage. Physical damage includes, but is not limited to, damage from drops, spills, or exposure to extreme conditions.

6. Contact Information

For questions or further assistance, please contact us at:

Customer Service: [+91 7982167637 +91 7827221129]
Email: [akshay@ak-groups.com / sales@ak-groups.com]
Address: [5H-4, NEAR EASY DAY, NIT, FARIDABAD, Faridabad, Haryana-121001]

Thank you for choosing our products. We appreciate your business and are committed to providing you with high-quality items and excellent customer service.